Fire Busywork

Onboarding-capacity model

What does cleaner onboarding return each year?

Start with staff time removed from chasing, rekeying, and reconstructing—not speculative lifetime value.

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Annual onboarding capacity value $0

This is a planning estimate, not a promised outcome. Use it to decide whether the workflow deserves a closer look.

Track time to first value, repeated requests, blocked time, customer questions, and satisfaction separately.

Turn the estimate into a useful decision

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