The firing list

Work worth firing.

Look for work that comes back on a schedule, follows a recognizable pattern, and makes a smart person feel like a copy machine.

IN

Intake

  • Missed-call responseCandidate
  • Form cleanupCandidate
  • Document collectionCandidate
  • Request routingCandidate
FU

Follow-up

  • Lead remindersCandidate
  • Quote follow-upCandidate
  • Proposal nudgesCandidate
  • Appointment confirmationsCandidate
OP

Operations

  • Status summariesCandidate
  • Handoff preparationCandidate
  • Checklist creationCandidate
  • Recurring reportsCandidate
KN

Knowledge

  • SOP draftingCandidate
  • Meeting extractionCandidate
  • Internal answersCandidate
  • Call preparationCandidate
CX

Customer work

  • Reply preparationCandidate
  • Question triageCandidate
  • Onboarding packetsCandidate
  • Review analysisCandidate
OW

Owner work

  • Decision briefsCandidate
  • Inbox triageCandidate
  • Weekly reportingCandidate
  • Approval preparationCandidate

The first-task test

Should this busywork be fired?

You don’t need a perfect score. You need a repeated job with clear examples and a sensible place for a person to check the work.

  1. 01Repeated often
  2. 02Painful or expensive
  3. 03Clear inputs
  4. 04Consistent output
  5. 05Safe approval point

What we do not fire

Judgment. Relationships. Responsibility.

A machine can prepare the decision. It doesn’t get to hide behind the word “innovation” when the decision goes wrong.

People keep the sensitive replies, final approvals, strange exceptions, and the work where trust is the whole point.

Your first firing

Know the task you want gone?

Tell us what repeats, who handles it, and what it costs when the work stalls or slips.

Fire My Busywork